In this video from PuppetConf 2012, Author Gene Kim presents: Why We Need DevOps. Kim is author of the Devops Cookbook.
The first part of my 25 minute talk was about the downward spiral that happens in almost every IT organization, which impacts not only IT Operations, but also Development, Product Management and “the business,” which we’re all a part of. It starts with fragile applications in production, resulting in the business missing the commitments it makes to the outside world, which then results in urgent, date-driven projects put into the Development queue. This results in more fragile applications in production, and an ever increasing amount of technical debt, slowing down the organization, starving it of the ability to do productive work.
Gene Kim recently blogged about the keynote, so you can read the Full Story.

This is a great video and we definitely need Devops!