Over at GigaOM, Barb Darrow writes that it is unclear if the vendor lock-in of Oracle’s new cloud offerings will appeal to a customer base that already feels the pain of sky-high support fees.
For one thing, many large customers are hesitant to devote more of their IT spend to a company they already love to hate. For many of these shops, use of the Oracle database and Oracle Financials is non-negotiable. But Oracle support and maintenance fees have irritated customers who don’t want to pay 22 percent of license cost for maintenance and support.
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